At KiranRaviFitnessCoach, we prioritise your health, satisfaction, and overall experience with our coaching services and nutrition supplements. We want to ensure you have a clear understanding of our refund and shipping policies.
1. Coaching Services Refunds
1.1. 30-Day Satisfaction GuaranteeWe offer a 30-day satisfaction guarantee on all our coaching services. If you are not satisfied within the first 30 days of your program, you may request a full refund.To be eligible for a refund, you must provide constructive feedback on why the service did not meet your expectations.
1.2. After 30 Days Refunds requested after 30 days will be considered on a case-by-case basis and may be subject to a partial refund depending on the services rendered up to the point of the refund request.Pricing for coaching services is in INR, and any refunds will be processed in INR.
2. Nutrition Supplements Refunds
2.1. Return Policy:You can return unopened and unused nutrition supplements within 30 days of purchase for a full refund.If client doesn't get any results in first 30 days he/she can apply for a complete refund of the services.Products must be returned in their original packaging, along with a receipt or proof of purchase.The cost of return shipping will be borne by the customer unless the product was damaged or defective upon arrival.
2.2. Non-Refundable Items Opened or used products are non-refundable due to health and safety regulations.Digital products, such as eBooks or downloadable guides, are non-refundable once accessed.
3. Refund Process:To request a refund, please contact our customer service team at [9416427986 ,or mail at ravinderjhamb40@gmail.com].Include your order number, the reason for the refund, and any relevant details to assist us in processing your request.Once we receive your request and, if applicable, the returned products, we will process your refund within 5-7 working days.The refunded amount will be credited back to your original payment method or bank account within 5-7 working days after processing, depending on your bank's policies.
4. Shipping Policy
4.1. Shipping TimelinesDomestic Shipping (within India): Products are typically delivered within 5-10 working days from the date of order.
International Shipping: International shipping are available in 95+ countries and Free shipping may be available for orders above a certain value, as indicated on our website.
4.2. Shipping Charges:Shipping charges are calculated at checkout and vary depending on the delivery location and the weight of the package.Free shipping may be available for orders above a certain value, as indicated on our website.
4.3. Order Processing Time: Orders are usually processed within 1-3 working days after payment confirmation.You will receive a notification with tracking details once your order has been shipped.
5. Exceptions:Refunds will not be issued for services or products purchased during promotional periods unless specified otherwise in the promotion's terms and conditions.Refund requests may be denied if our terms of service are violated or in cases of fraudulent activity.
6. Contact Us:If you have any questions or concerns regarding our refund or shipping policies, please reach out to us at [9416427986 ,or mail at ravinderjhamb40@gmail.com].
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